The Terms of Use stated herein (collectively, the “Terms of Use” or this “Agreement”) constitute a legal agreement between you and PLAYBOOKX SDN BHD (hereinafter referred to as the “Company”). In order to use the Service available at eduplay.com.my (hereinafter referred to as Eduplay or the Services) you must agree to the Terms of Use that are set out below.
PLEASE TAKE NOTE THAT BY BROWSING OR CONTINUE TO BROWSE OR OTHERWISE ACCESS ANY CONTENT OR DATA ON EDUPLAY.COM.MY PLATFORM INCLUDING ITS WEBSITES, ANY SUBDOMAINS OF THOSE WEBSITES, MOBILE SITES, APPS, APIS AND WIDGETS (TOGETHER CALLED “PLATFORM” IN THESE TERMS), YOU AGREE, ACKNOWLEDGE AND CONFIRM THAT YOU SHALL BE BOUND BY THESE TERMS OF USE AND OUR PRIVACY POLICY. SHOULD YOU OBJECT TO ANY OF THE TERMS UNDER OUR GENERAL TERMS OF USE, PRIVACY POLICY OR OTHER NOTICES ON OUR PLATFORM, YOU SHALL IMMEDIATELY CEASE YOUR USE OF OUR PLATFORM.
The terms “you”, “You”, “User”, or “Users” shall refer to any Student, Tutor, Parent, or individual that may view, use, access, browse, or submit and content or material to the Services. The term “Services” shall refer to the website, applications, platforms, activities and transactions provided by Eduplay. “Personal Information” refers to information relating to you or other identifiable individuals.
Take notice that this Terms of Use and our Privacy Policy shall be the basis on which you may access and use our Platform. We hereby reserve the right to change, vary, modify and/or alter any of the terms in this Terms of Use or our Privacy Policy or other conditions for using our Platform from time to time. You shall always read and understand the published new terms or conditions on our website. Your continuing use of our Platform constitutes your acceptance of those terms.
Not all tutors are attached or employed by the company. Rather some of the cases it is up to the third party tutoring providers (Tutor) to offer tutoring services to you and it is up to you to accept such tutoring services. The service of the company is to link you with these tutoring providers and conduct tutoring session in our online platform but is not intended to provide tutoring services or any that may seem as such. The company is not responsible nor liable to any acts or omissions of any third party tutoring provider or any tutoring services provided to you. Some Tutors are independent contractors and are not employees of Eduplay.
Eduplay can be used to facilitate learning and tutoring services via the online platform. As such, Eduplay provides a platform with available technology for users to connect with tutors online and conduct lessons based on the availability and requirements of both parties.
You acknowledge and agree that the services provided by Eduplay are for the use of facilitating learning and tutoring, and not to be used for illegal actions or immoral acts. You agree not to use Eduplay services for any purpose that violates academic honesty or any policies that may conflict with the policies of your school, university, academic institution, workplace or the law of the country, Malaysia. TUTORING SESSIONS SHOULD BE SUPERVISED BY A RESPONSIBLE PARENT, GUARDIAN, OR ADULT IF NEEDED.
IN YOUR CONSIDERATION OF YOUR USE OF THE SITE AND ITS SERVICES, YOU AGREE THAT YOU ARE OF LEGAL AGE (AND THE LEGAL GUARDIAN, AS THE CASE MAY BE) AND HAVE THE ABILITY AND UNDERSTANDING TO AGREE TO THESE TERMS OF USE ON YOUR OWN BEHALF AND/OR ON BEHALF OF A MINOR WHO WILL BE RECEIVING TUTORING SERVICES. You are to provide accurate, current, and complete information relevant to you as may be prompted by registering on the website or when conducting/receiving tutoring. You are to maintain the security of your own password and identification and should not share such information with other individuals. You are to promptly update the registration information you provide to Eduplay as it changes, keeping it accurate, current, secure and complete. You are to accept all risks of unauthorized access or changes to your registration information.
Students are responsible for selecting the right courses dependent on their needs.
If the Student does not show up for the session, signalled by being absent for the first 15 minutes of a scheduled session, no cost will be refunded.
Eduplay may contain content provided to Eduplay by other parties, including any editorial content provided by third party authors that are not employed by the Company shall be deemed to be Third Party Content (Third Party Content). The Company shall not be responsible for, does not endorse and makes no representations either expressly or impliedly concerning Third Party Content, and the Company shall not be responsible or obliged to monitoring or making inquiries on any Third Party Content.
As between you and Eduplay, Eduplay retains all right, title, and interest in, including all related intellectual property rights, in and to the Software, Application and Service. All rights, titles, and interests in and to the Services provided not expressly labelled within this Agreement are reserved by Eduplay. Nothing herein this agreement shall be construed to strict, impair, alter, deprive, or adversely affect the Services or any of Eduplay rights or interests or any other Eduplay intellectual property, brands, information, content, process, methodologies, products, materials, goods, services, or rights whether tangible or intangible.
In your use of and interactions with Eduplay and its services, all content, organization, layouts, texts, documents, databases, graphics, designs, compilations, photographs, pictures, drawings, videos, sound recordings or any material that is copyrighted material belonging to others may not be post, modified, distributed, or reproduced in any way without obtaining the owners prior written consent. Eduplay reserves the right to remove any content that is believed to have infringed the copyright rights of others, and/or to terminate the accounts of users who is believed to be infringers in Eduplay’s own discretion.
No part of the content may be reproduced or incorporated in any form other than that of the User’s own personal use. The user agrees that he or she will not infringe on the company’s copyright by any method or manner now known or which may exist in the future. The domain name is the sole property of the company. Names, marks, logos of other services or companies found on the website may be the trademarks of their respective owners. All materials related to Eduplay are works protected under the Malaysian Copyright Act 1987.
During the Term of this Agreement and after termination or expiration of this agreement for any reason whatsoever, the receiving parties shall hold all Confidential Information in strict confidence relating to the Company, its services, products, business affairs, marketing, promotions, operations or the like and its associated companies which may have been disclosed to you by or on behalf of the Company. Such information which are otherwise directly or indirectly acquired by you or the Company is applicable to these Terms. The rights, title, and interest in Confidential Information remains with Eduplay and its affiliates. You shall ensure that it, its officers, employees, and agents only use such confidential information to perform the Service and shall not without the Company’s written consent, disclose such information to any third party nor use it for any other purpose.
Use of the site is at sole risk of the user unless otherwise explicitly stated. The site, including the information, services, and content found within is provided on an ‘as available’ and ‘as is’ basis. The company does not guarantee continuous, uninterrupted or secure access to the services. As such, operation of the site may be disrupted due to factors outside of the company’s control of which the company shall not be liable for any loss, liability, or damage which users may have incur as a result. This may include any damage to your computer system or loss of data, or damage resulting from viruses. Eduplay makes no warranty or representations that the results that may be obtained from the use of the website is accurate or reliable. Furthermore, Eduplay makes no warranty or representation that the quality of any products, services, content, information, or materials provided by tutors will meet the expectations or requirements of the student and/or user.
Eduplay disclaims all express or implied conditions, representations, and warranties of any kind, including any implied warranty or condition of merchantability or satisfactory quality. Eduplay makes no representations, warranties, conditions, or guarantees as to the usefulness, quality, suitability, truth, accuracy, or completeness of the site as well as that any errors in the site will be corrected.
Eduplay reserves the right to suspend and/or terminate any user with or without notice at any time as the company deems fit, for any reason or no reason. You agree that if you are suspended and/or terminated, you will no longer make use of the site or its services after termination or during suspension.
The User at all times agrees to indemnify, defend and hold harmless Eduplay and its affiliates, directors, officers, employees, members, and agents from and against any and all claims, cost, losses, damages, penalties, liabilities, and expenses of any nature which are in connection with or arising from (a) alleging that your use of the Services are in conflict or violates the intellectual property rights, privacy rights, or third party providers, partners, or sponsors; (b) your violation of any of the Terms of Use or any applicable law or regulation; (c) your violation of any rights relating to or arising from any third party services; (d) and your use or misuse of the Service, Software, or Application of Eduplay.
To the maximum extent permitted by applicable law, in no event shall Eduplay, its affiliates, supplies, advertisers, directors, employees, or licensors be responsible or liable for any indirect, incidental, consequential, special, punitive, exemplary, or any damages from loss of profits, data, or intangible losses, that result from use or misuse of the services or any other aspect relating to the site and/or any content contained therein. Under no circumstances will Eduplay be responsible or liable for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the services or your account or the information contained therein. The company provides no warranty, assurance, or promise that its services, applications, or customer service will work as intended on your phone, computer, tablet, or other device. Your sole remedy for the dissatisfaction with the site is to stop using it.
No refunds will be given for any paid and enrolled program. However, you are given 6 (six) business days cooling-off period after payment to reconsider your decision in joining of our course(s) provided that you have not attended or proceeded with any courses. Within this period, you may withdraw such registration and any fee(s) paid will be refunded.
This Agreement shall be governed by and construed in accordance with the laws of Malaysia, and shall be subject to the non-exclusive jurisdiction of Malaysian courts.
PLEASE TAKE NOTE THAT BY BROWSING OR CONTINUE TO BROWSE OR OTHERWISE ACCESS ANY CONTENT OR DATA ON EDUPLAY.COM.MY PLATFORM INCLUDING ITS WEBSITES, ANY SUBDOMAINS OF THOSE WEBSITES, MOBILE SITES, APPS, APIS AND WIDGETS (TOGETHER CALLED “PLATFORM” OR “WEBSITES” IN THESE TERMS), YOU AGREE, ACKNOWLEDGE AND CONFIRM THAT YOU SHALL BE BOUND BY THE TERMS OF USE AND THIS PRIVACY POLICY. SHOULD YOU OBJECT TO ANY OF THE TERMS UNDER OUR TERMS OF USE, PRIVACY POLICY OR OTHER NOTICES ON OUR PLATFORM, YOU SHALL IMMEDIATELY CEASE YOUR USE OF OUR PLATFORM
For ease of reference, we will use the following terms in this Privacy Policy: “EDUPLAY”, “Company”, “our”, “us” or “we” means Playbookx Sdn Bhd. “EDUPLAY Products” includes all EDUPLAY branded products and/or services.
EDUPLAY collects Personal Information from people who browse our webpage or who purchase products from our webpage. “Personal Information” means any information that can be used to identify you or that relates to you. EDUPLAY collects the following information from you when you browse our web page:
You acknowledge that personal information including but not limited to your name, address, phone number, email, gender, occupation, household income, personal interests, information regarding search activities and behaviour such as the duration of active membership/registration, cookies, web beacons and measurement software or data relating to survey responses, and any other information provided by you will be collected and processed by the Company.
For some situation, information such as NRIC/passport, health care, social network credentials, user name, site ID, profile photo, email address and concession cards may be collected and processed to enable verification of identity.
You warrant and acknowledge that the personal information provided by you is your own information or information which you have been authorised to provide to us.
Information we collect about you. We may automatically collect information when you use EDUPLAY Websites or EDUPLAY Products, including:
Technical information, including the Internet protocol (“IP”) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and language preferences. This information is all normally provided by your web browser, and we do not specifically request it.
Information about your visit to EDUPLAY Websites, including the full Uniform Resource Locators (“URL”) clickstream to, through and from EDUPLAY websites (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page.
Information we receive from other sources. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them.
We may use the information we collect for several purposes. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. The uses we make of such information include the following:
Under no circumstances do we rent or sell your Personal Information to third parties for marketing purposes. We only share your Personal Information with third parties for marketing purposes if you have granted us permission to do so. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your Personal Information for any purpose other than the reason you provided it or as otherwise provided by this Privacy Policy.
We may share Personal Information in the following ways:
In addition, we may share aggregated and anonymized Non-Personal Information, including usage data about EDUPLAY Products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with EDUPLAY Products and to generally improve home networking. We’ve taken steps to ensure that this information cannot be linked back to you and we require third parties to keep all shared information in its anonymized form.
For certain EDUPLAY products, EDUPLAY may provide the opportunity for you to connect and interface EDUPLAY Products with one or more third party products and services, which will involve the exchange of information from your EDUPLAY Product with the third-party product or service. In some cases, if you purchase, use or download a third-party product or service that connects to a EDUPLAY Product, you may also be subject to such third party’s privacy policy. EDUPLAY is not responsible for the privacy practices of third-party partners. If you access a EDUPLAY Product through a third-party product in this manner, you consent and agree to the privacy policy of such third party. We encourage you to carefully read the privacy policies and terms of use of any third-party products that connect to EDUPLAY Products.
Any third parties with whom we share your Personal Information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information.
When making purchases on the EDUPLAY Website store(s), EDUPLAY uses a payment processor to verify your payment card information. Your payment card information is passed through to the payment processor and is not collected or stored by EDUPLAY. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose.
You have the right to ask us not to process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for marketing purposes, or if we intend to disclose your Personal Information to any third party for marketing purposes.
We will always give you choices about your Personal Information. Some choices are presented up front in the form of Opt-in notices or acceptance boxes for marketing to you or sharing your Personal Information with third parties. In certain cases, where permitted by law, we also may give you the choice to Opt-out. “Opt-out” means you have already chosen to Opt-in, but you later change your mind. One form of Opt-out is clicking the Unsubscribe link in a marketing email. This will take you off our marketing email list. EDUPLAY’s general policy is to have users Opt-in, rather than Opt-out, to receive marketing information and to allow the sharing of information with third parties. Please note that these Opt-in/Opt-out choices do not apply to the receipt of mandatory website, customer service or receipt of order or shipping confirmations on EDUPLAY Website store(s), which you may receive periodically unless you cancel your service or order.
We need your help in keeping your Personal Information accurate and up to date, so please notify us of any changes to your Personal Information. You can access and update your Personal Information and communication preferences at any time in the following ways:
By sending an email to: support@eduplay.com.my
Please be sure to include your name, email address and specific relevant information about the information you would like to change or the material that you no longer wish to receive.
For many EDUPLAY Websites and EDUPLAY Products, by signing in to your online account located at the URL provided when you signed up for the EDUPLAY website.
We will honor your reasonable request to:
We will respond to your request as promptly as possible upon receipt. We may ask you to verify your identity before we can act on your request. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us.
We note again that, if you choose to no longer receive marketing information from us, we may still communicate with you about other matters, such as product and service updates for EDUPLAY Products you have purchased and customer support matters.
We will only retain your Personal Information to fulfil the purposes for which it was collected or as required for legitimate business purposes as described in this Privacy Policy or otherwise as permitted by law.
You may request to have your Personal Information deleted from our records. You may request the deletion of your records by emailing us at: support@eduplay.com.my
We use automatic data collection tools like cookies, embedded web links and widgets (collectively, “web tools”). These web tools collect certain information that your browser or your mobile device sends to EDUPLAY Websites and EDUPLAY Products, such as computer IP address, browser type and service provider. In addition, EDUPLAY may use small pieces of code called web beacons. Web beacons allow a website to transfer or collect information through a graphic image request. This allows EDUPLAY to collect information such as the address of the page you are visiting, the address of the referring page you previously visited, what browser or mobile device you are using, and your display settings. EDUPLAY and its advertising partners use web beacons, for example, to find out if advertising on EDUPLAY websites and other websites that contain EDUPLAY ads is effective, or if certain videos on EDUPLAY websites are being viewed.
EDUPLAY may use web tools for the following purposes:
You have the following choices regarding EDUPLAY’s use of web tools:
You may refuse to accept cookies by activating the appropriate setting on your browser or mobile device. However, some features of EDUPLAY Websites and EDUPLAY Products may not work as intended if you disable cookies, and areas that require registration or authentication and EDUPLAY Website store transactions will not be accessible.
Third parties may collect information about your online activities over time and across different websites when you use EDUPLAY Websites. To avoid tracking by these third parties, you can exercise the choices above to reject cookies, although EDUPLAY has no control over and cannot confirm whether these third parties honor the do not track browser choices you have made.
We strive to maintain reasonable administrative, technical and physical safeguards designed to protect the information collected by EDUPLAY Websites and EDUPLAY Products. Unfortunately, the transmission of information via the Internet is not 100% secure. Although we will do our best to protect your Personal Information, we cannot guarantee its security; any transmission is at your own risk.
It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted Personal Information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access.
We recommend that you take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as “friendly names”) may be detectable by others outside your home, so you should not use Personal Information as part of your friendly names.
We may update this Privacy Policy from time to time, so please review it frequently. If we change our Privacy Policy, we will post the revised version here, with an updated revision date. If we make material changes to our Privacy Policy, we will notify you by email or prominently post a notice on this website.
Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at: support@eduplay.com.my
If you have complaints or concerns about this Privacy Policy, please contact us at the above email. We treat all complaints about a breach of the privacy laws seriously. Someone from EDUPLAY will investigate your complaint and respond to you within a reasonable time.